Normally I have ordered from Zazzle and been pleased about the products and fast delivery, albeit expensive. However today I just received an email saying 8 magnets out of 12 that I ordered can’t be processed but the remaining 2 can. Well I don’t want to pay around £5 pp for 2 small magnets instead of 12. Tried to cancel order, tel not open till Mon. and looking at all the complaint procedures is mind boggling, so if they want to send me the 2 remaining magnets fine, but they should credit the pp as the original complete order was accepted and then a day later I’m told 8 items aren’t. Why not tell me there and then and I would have cancelled whole order. Feel like I’ve been hooked in.😠
4 years ago
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