I used to like Avantigas, but these days they are a disgrace. We are now days with no heating, it -7 outside and 2 degrees in the house. They know my gauge reading and we are on a automatic delivery. They don’t answer the phone, and when they do they hang up on you. It takes hours to get through. We have emailed and that’s hopeless too. They promised a delivery, but that didn’t arrive. I have 2 children, they are seriously cold, and they are scared and in tears. My 79 year mother has had to cut her stay short as it is dangerous for her here. There is no explanation from Avantigas, or any plan to resolve this. Until then we might die. This is a hideous company and I would advise anyone thinking of using them, not to.