We were pushed into signing a contract. Then sent an email saying our price was increasing before we had even had a delivery at the agreed price. Was told this was due to “wholesale gas price”, but Ofgem shows this has declined. So, placed an order a week ahead of price hike - no delivery and now been told we will be charged whatever the price is when delivery happens. Surely that is not legal? Certainly not ethical!!
1 year ago
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