We purchased a Samsung tablet that was listed as being in 'excellent condition'. After we recieved the tablet, the seller changed the listing to 'very good'. Back Market didn't seem too phased by that. So I started reading reviews for El Geo, the company we bought the tablet from through Back Market. If you read the bad reviews this happens regularly. Every day. People were also complaining about counterfiet items. So anyway, the tablet arrives with scuffs all over the screen. It is being returned. Back Market works like Ebay or Amazon. It's a host site which hosts vendors. El Geo is the vendor I bought from through Back Market. You can write a purchase review which you cannot go back and edit. The site feels like the internet in 1999. I would not suggest dealing with them. It feels like a fence for stolen and/or counterfeit items. The vendor I'm dealing with has a long list of shady activity, yet still has a 4/5 star rating. If you're going to deal with Back Market I highly recommend combing through the negative reviews of the vendor and trusting what other people have said. You could just be tying your money up while you mail packages back and forth. Literally.