Avoid like the plague! Ordered a Saumsgun active watch 2 in "good" condition from a seller called "Digital Techno" through Backmarket. The watch arrived in good time but was instantly more scratched than "good" conditon but I wasn't too concerned. I then tried to turn it on but nothing G happened. Still not too concerned I left it to charge to 100%. Unfortunately, it still didn't work. I tried all the advise and techniques online but still nothing so I requested a refund. A label was provided for me by Backmarket and I duly packaged the watch up in the origin packaging it came in. Several days later I received a message that the watch had been received but the seller said it wasn't the same watch they sent out!! No proof provided but simply that they wouldn't be refunding. I provided multiple pictures of the watch both during charge and when packing up to return and yet Backmarket just seem to instantly side with the seller. As far as I can tell, either A) I was sent out an incorrect watch initially, hence maybe it isn't work B) I was issued with an incorrect return shipping label C) The seller simply doesn't wish to admit they sent out a dodgy watch and doesn't want to issue a refund I have asked to escalate this further so we shall see where that goes. Please please please, save your hard earnt money and give BackMarket a miss. Use eBay or Amazon Renewed. Both of which have great customer service and care about their customers and ensuring they get what they paid for.