Don’t buy a phone from Back Market. If you have an issue there is no way to call customer service nor is there a real time chat option. You have to email them and if deemed worthy they will send you a link to a “chat” that isn’t really a chat. Took 3 days for the chat to reply.
I bought what was advertised as an unlocked phone from Back Market only to find out later when attempting to change carriers that it was actually locked due to the previous owner having an outstanding balance with another carrier. Back Market will do nothing.
8 months ago
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