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Abi
AVOID! Ordered one phone that broke within two weeks. Stupidly thought it was a one off but after getting another one within three months it overheats to dangerous levels, the charging port is broken and the touch screen fails randomly. Their resolution now is no refund but they will try to repair it and if they cant do that replace it. However, I of course do not trust this company to quality assure anything they send to me so I am not happy for them to replace or repair it. They even said themselves its a hardware issue and is a “a serious concern” but they dont care about how I feel using their poorly sourced devices everyday and the fact it literally felt like it was going to blow up in my hand at one point. Be prepped to order a phone and for it to break within months for them to keep offering to repair or replace it till the warranty runs out. Also make sure you have a spare phone for when you need to innevitably need to send it off to them because obviously we dont need our phones for work and thats not massively inconvenient and unfeasable for most people buying budget phones. Like I said avoid.
8 months ago
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Back Market has a 1.3 average rating from 242 reviews