I received fantastic customer service from Nicole who kept me in touch with new stock delivery when the table I wanted had sold out. Thank you! We received the table very quickly from order which was great as many of the other sites I had visited had long wait times and I needed a new office set-up as soon as possible. The table takes a while to put together and you need a power drill. But it is very straight forward so wasn't difficult. It looks great and very contemporary! My only slight niggle is that the wood itself shows the plane marks - so the mechanical marking rather than just the natural marks you would expect to see in wood. I had expected it to look rustic so it doesn't worry me too much, but might others. Hence the four stars. Otherwise I am very pleased with it for the price.