Terrible experience I ordered a blazing beauty with vase for a surprise, the flowers that were delivered looked nothing like what I ordered and contained lily's which are toxic to animals hence why I ordered a selection without them! No vase was delivered either. The flowers were in cheap plastic with cheap ribbon bows not one flower was the same as what I thought I was getting I did not ask for any of that. I contacted company by email and got so fed up of getting no reply I called them they appogised and said the right flowers would be sent today. I told my freind to wait in which she did all day and nothing so i had to chase it up to be told they can't be delivered until Monday. Asked for a full refund as not only was the order wrong then messed about all day today and the fact they could of killed my friends cats and dogs my friend does not want to wait in for another day for a delivery this was meant to be a surprise and it's awful it ruined everything please do not use this company, they offers me half a refund and I said no I want a full one I'm still waiting to hear from them so I will be taking further action to recover my money.