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BloomLocal Reviews

4.2 Rating 1,800 Reviews
79 %
of reviewers recommend BloomLocal
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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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Mark
Verified Buyer
“Easy to order, ordered at 9am delivered by 11.30am same day”
Helpful Report
Posted 2 years ago
Andrew
Verified Buyer
“Always beautiful flowers that last great service highly recommend.”
BloomLocal 5 star review on 23rd June 2023
Helpful Report
Posted 1 year ago
ROUGH AND FRASER
Verified Reviewer
“STILL WAITING ON REFUND........DISGUSTING CUSTOMER SERVICE”
Helpful Report
Posted 1 year ago
Kazy
Verified Buyer
“Flowers are so fresh and lovely”
Helpful Report
Posted 1 year ago
Joel Myers
Verified Reviewer
“Absolutely shocking service, let down on the day of delivery with no real explanation, requested a cancellation as the following day was not suitable for the recipient, there was no response to my request for several days and was left wondering as to the situation of my order. I wanted to give them the benefit of the doubt to rectify the situation. I’ve now had to send several emails to them and I either get no response or get fobbed off with some story that they’re escalating it to the finance team. A month later I’m still waiting for my refund of £130 . Shockingly bad service and basically theft of my money. Would give 0 stars if possible. DO NOT USE THIS COMPANY”
Helpful Report
Posted 1 year ago
Beth
Unverified Reviewer
“Still waiting on response to several emails and never been able to contact on the phone. Charged £73.97 for flowers which were not delivered in MAY - As yet NO REFUND”
Helpful Report
Posted 1 year ago
E. Keay
Verified Reviewer
“Ordered sympathy flowers for a work colleague to be advised they couldn't be delivered that day, requested next day delivery but was told a refund would be issued. That was 4th of May it's now June and still awaiting £73.97. Have phoned hundreds of times but always get told lines are too busy to email. Emailed every day but No Reply. Shocking service”
Helpful Report
Posted 1 year ago
Theresa
Verified Buyer
“Sent flowers to my mother. She was delighted with them. Got Violet Vibes. Beautiful different purple flowers. There was a lot of greenery which did tend to over power the flowers. Would definitely recommend using this company. Easy ordering and arrived on time.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I don't think this company knows what they are doing.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Unorganized. Failed delivery. No confirmation of delivery for months.”
Helpful Report
Posted 1 year ago
Courtney
Verified Buyer
“fantastic. ordered from overseas and everything was great, thank you!.”
Helpful Report
Posted 1 year ago
Melvyn
Verified Buyer
“Fantastic service along with lovely presented flowers.”
Helpful Report
Posted 1 year ago
Terry
Verified Buyer
“Excellent service and happy with the flowers”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“A last minute need to send flowers and my local flower shop are using BloomLocal for outside of their area. Found the website easy to use searching for flowers within my budget. Delivered on the day requested and the recipient loved them. Definitely use them again.”
Helpful Report
Posted 1 year ago
George
Verified Buyer
“Great just amazing for sure 5 stars !!!”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“always bang on time their arrangements are the best i've ever seen, good prices can't go wrong with bloom local”
Helpful Report
Posted 1 year ago
William
Verified Buyer
“Bloomlocal helped with choice of florets and then searching on those florists sites it was brilliant to find fantastic deals and beautiful flowers. I recommend to anyone”
Helpful Report
Posted 1 year ago
Anthony
Verified Buyer
“Fantastic service, I send flowers 3-4 times a year to Manchester….and I live in Australia. Never been late and always the correct order.”
Helpful Report
Posted 1 year ago
Michelle
Verified Buyer
“My partner Craig gets me flowers from here all the time definitely deserves 5 stars”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Appalling company, contact small independent florists to for fill their orders taking large percentage of commission and paying customers not getting full value. Then they don't pay the florists leaving hard working independent florists out of pocket. SHOP LOCAL! GOOGLE FLORISTS IN THE AREA YOU ARE WANTING FLOWERS TO BE DLEIVERED IN!”
Helpful Report
Posted 1 year ago
I am sorry to hear that you had a negative experience with our company. However, I must clarify that our business model is focused on connecting customers with local, independent florists in their area. Our commission structure is designed to help these florists grow their business and expand their reach, while providing customers with high-quality floral arrangements. We take pride in our commitment to supporting small, local businesses, and we have many satisfied florist partners who have benefitted greatly from our platform. That being said, we take any concerns about payment seriously and always work to ensure that our partners are paid fairly and promptly for their services. In the future, we would appreciate more direct communication from you about any issues you may have encountered, rather than airing grievances publicly. We value constructive feedback and are always looking for ways to improve our services for both our customers and our partners. Thank you for your time and input.
Posted 1 year ago
Ihor
Verified Buyer
“Very good!”
Helpful Report
Posted 1 year ago
BloomLocal is rated 4.2 based on 1,800 reviews
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