BloomLocal Reviews

Name: BloomLocal
Address: 7, 11 Wimborne Road, Bournemouth,, Bournemouth
Rating: 4.21

4.2 Rating 1,801 Reviews

79 %

of reviewers recommend BloomLocal

Company Reviews

Questions

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Phone:

3301 743162

Email:

contact@bloomlocal.co.uk

Location:

7, 11 Wimborne Road,
Bournemouth,
Bournemouth
BH2 6LY

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BloomLocal 5 star review on 23rd June 2023

Andrew

BloomLocal 5 star review on 8th March 2023

Anonymous

BloomLocal 5 star review on 30th December 2022

Bruce

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent flowers and service”

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Posted 2 years ago

“They were delivered a day late , not in the best condition. I was very disappointed with the service”

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Posted 2 years ago

Hello, Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. Sincerely, The Bloom Local Team

Posted 2 years ago

“Delivery was supposed to be on 8.11.22 for a birthday present, flowers & chocolates still haven't been delivered but apparently the florist say they have, very disappointing”

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Posted 2 years ago

Thank you for sharing your feedback about this unfortunate delivery issue. We are in the process of looking into finding out what has happened to your order, and I will be reaching out to you today to find an immediate solution with our apologies.

Posted 2 years ago

“Great service… Thankyou”

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Posted 2 years ago

“Great service, really easy to order from overseas for local delivery.”

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Posted 2 years ago

“The flower arrangement I selected was delivered on the day I requested - I would have liked to get email notification of delivery on the day of delivery - I do not live in the UK so difficult for the recipient to notify/respond to my delivery in a timely manner (just a suggestion)”

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Posted 2 years ago

“After a hic cup with the first delivery day all went well very nice flowers and delivery as arranged”

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Posted 2 years ago

“Very lovely flowers, delivered as promised. Thank you so much.”

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Posted 2 years ago

“Great service thank you”

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Posted 2 years ago

“Very pleased flowers beautiful”

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Posted 2 years ago

“Excellent service even when purchased all the way from Australia. Flowers were just gorgeous along with the chocolates and everything was delivered on time.”

BloomLocal 5 star review on 4th November 2022

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Posted 2 years ago

“Excellent choice of flowers etc ; rapid delivery.plant food sachet would improve”

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Posted 2 years ago

“Lovely flowers for my mother in law,great price and excellent delivery time.”

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Posted 2 years ago

“I ordered a bouquet of flowers for a birthday present, when they arrived with the recipricant they were in a sorry state, not a full bunch and all wilted. I ordered for next day delivery which was the only successful thing. After contacting the team with my concerns they dealt with the query quickly and another bouquet was sent. Unfortunately these were in a worse state, most of the heads and been snapped off and they looked like they had been picked up off the floor. I contacted the team again and a refund has now been issued. Needless to say I will not be using them again and definately do not recommend them at all.”

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Posted 2 years ago

First of all, we sincerely apologise that the flowers we sent did not meet your expectations. I can understand how terribly frustrating this must have been for you. Please understand that this does not reflect the standard we hold ourselves to, and for this we're deeply sorry. We work closely with a network of trusted local florists and small independent businesses, and so we are deeply grateful for your feedback which allows us to improve our network. We're going to take this matter up with the courier services team so that we can understand what happened, and how we can prevent it from happening again.

Posted 2 years ago

“The flowers were nothing like I had ordered. Very disappointed. Will not use this service again”

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Posted 2 years ago

Hello and thank you for sharing your feedback, I shall be reaching out privately and looking into what went wrong with your order, and hope to make amends ASAP. Although sometimes we have to use substitutions depending on the availability of the flowers, we do try to keep the overall presentation and look of the bouquet as close to what you ordered as possible. I thank you for the feedback as it helps us address these issues when they arise, and together we can find a solution. Customer Service Team

Posted 2 years ago

“Prompt.. but smaller bouquet than anticipated”

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Posted 2 years ago

“Gorgeous flowers which five days on are still looking great. The arrangement was beautiful with care ti how it was assembled.”

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Posted 2 years ago

“Flowers never arrived so absolutly not a satisfactory service!”

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Posted 2 years ago

“I didn’t order anything yet got sent a receipt???”

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Posted 2 years ago

Hello and thank you for your review. I will of course reach out to you privately to ensure nothing fraudulent has occurred.

Posted 2 years ago

“Excellent service beautiful flowers”

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Posted 2 years ago

BloomLocal is rated 4.2 based on 1,801 reviews