Ordered flowers for my niece's birthday but there was no delivery on her birthday and no email to say that they couldn't or weren't to be delivered, I emailed BloomLocal and they could do them for the next day (not ideal but better than nothing) I was also to be refunded delivery which I agreed but now I have just received another mail to say that no florist available. My niece lives in the Highlands and I have just seen another review saying that they don't deliver there! Why is this not stated when ordering? Terrible service with poor communication.
3 years ago
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