I ordered a bunch of flowers for my mum to be delivered on her birthday, I received a confirmation of order and over the next couple of days thought no more of it. At 08.40 in the morning of my mum’s birthday i was telephoned and informed that my flowers would not be delivered to my mum as there were no florists in the area. What a terrible service you offer especially as i Sure that this would have become evident prior to the day of delivery and I could have made alternate arrangements. Thank you for letting me down so badly and I suppose I will now have to wait to receive my refund too! Not impressed and very obviously i will not be recommending nor returning.