Lies, lies and more lies...But justice is coming. They are a scam outfit. They have a pretty realistic-looking website though, and have a nice, high-class address: 5670 Wilshire Blvd, Los Angeles, CA 90036 AND 333 W Broadway San Diego, CA 92101. They are NOT located there, as confirmed by the management company: Rockhill Management. They promised again, and again to offer a full refund...they will not do it. I was treated horribly and was disrespected beyond belief. And when I said no to paying $85,000 to have a website designed and to have my book(s) made into blockbuster movies, "Bob" became very upset. That was when I began to get that bad feeling…like being ripped off. And guess what? I'm being ripped off! Now, I have made a formal complaint, and they are now under investigation by the Federal Trade Commission. If you're a writer and want something published on Amazon, just do it yourself. It's way too easy to get your banking information and other details about you. If you're a writer and want something published on Amazon, just do it yourself, or go through Fiverr to have it done for way less $$$$$. It's way too easy for a scammer to get your banking information on Amazon, and other details about you. Just don't do it. I was practically laughed at when I showed them the book cover that was made for me and insulted again and again. Now, I have a thick skin, but this is extremely poor behaviour, and NOT appreciated in any way or respect. All I want is a refund, but they say no...Lets see what a judge says. As a writer, YOU don’t have to be treated this way.