I ordered the IT Monopoly but managed to order it to be delivered to my mum's address by mistake (autofill completed the address and I didn't notice until I got the confirmation email). Quick email off to Booghe to explain and within 24hrs I received confirmation that my address had been updated. Item was then received quickly after, all in perfect condition. Will definitely use Booghe again- the game was £5 cheaper here than on Amazon.