Booghe Reviews

Name: Booghe
Address: ASR Shopping Limited, Hastingwood Industrial Park, Wood Lane, Erdington, Birmingham
Rating: 4.75

4.8 Rating 820 Reviews

94 %

of reviewers recommend Booghe

Company Reviews

Product Reviews

190

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Location:

ASR Shopping Limited, Hastingwood Industrial Park, Wood Lane
Erdington, Birmingham
B24 9QR

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Booghe 1 star review on 3rd January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a booster box during black friday deals. They provided no tracking number, and have now updated delivery to "on the way sorry we are late" .......but you are not giving me any expected delivery. You say you have shipped but Australia post has verified its not on its way at all. You are still selling these scam items. And Christmas was slower this year with the global boycott. My friend works in courier services. So stop pretending that was worse than other years....its been 5 weeks.....stop lying. I dint want a refund,, I want you to honour the black friday deal I secured. Before you sell anymore. Still waiting for a reply to my emails and messages”

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Posted 11 months ago

“Avoid like the plague. Worst customer service I have ever recieved in my life. I paid extra for UPS delivery so not to be affected by the strikes. They sent the order by royal mail anyway. When I contacted customer service about this, they just sent me the royal mail tracking number. When I pointed out again that the royal mail tracking number was actually the issue they said, oh we'll investigate with the warehouse. Zero resolution and now I have a gift arriving too late for me to use. Do not shop here, I never will again. Mistakes happen but I do expect issues to be resolved and for that, you need adequate customer service, something you'll not get here.”

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Posted 1 year ago

Hello, We're sorry to hear, that having paid for UPS Express delivery, your order was sent by Royal Mail instead. Unfortunately, this was due to a technical problem in our system, which has since been resolved. As we mistakenly used Royal Mail, it has meant that your order has been subject to delays due to the Royal Mail strikes and backlog of work which occurs after strike days. From your tracking, Royal Mail received your parcel on 12th December so hopefully you will receive it on Friday. Due to our mistake, we have refunded you your Express delivery costs. As you would expect, Christmas is our busiest period and our customer service team are extremely busy. On this occasion, we have regrettably not been able to offer you our normal high standard of customer service.

Posted 1 year ago

“I purchased, or at least I attempted to purchase, a box (5 reams) of Xerox 100gsm paper from Booghe through the OnBuy marketplace. I noticed that while the product description clearly stated 100gsm, the image showed a picture of 80gsm paper, so after placing my order I emailed them to confirm what they would be sending me. This is when my troubles started. The following day they cancelled my order and explained this was due to the image being incorrect. I contacted them and explained I didn't care about the image, I simply wanted to purchase the 100gsm paper they had advertised and at the price they advertised it. After a number of interactions, one of which told me I would receive a refund in 2-3 days, I was told the ACTUAL reason the order was cancelled was because the price was wrong (too low), at which point they had changed their product price, increasing it by £15! I challenged them to honour the order at the original price, since that wasn't my problem and was due to their incompetence. After a week, I still hadn't received my refund, so chased them again for it, only to be told, yet again, I would be credited in 2-3 days! At this point I raised a dispute with my credit card company as I assumed they were simply stringing me along. Eventually, I did receive the refund. I can't say if the dispute was the trigger or because someone at Booghe who knew what they were doing, actually did something! I won't be using Booghe again, or the OnBuy marketplace. Their customer support was deceptive and the time taken to return my money, given they cancelled the order, was unacceptable. If this review dissuades even one person from purchasing from Booghe, it will have cost them the £15 they were so determined to save! Maybe you'll have a good experience with them, or maybe they will cancel your order and waste your time, because it suits them!”

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Posted 2 years ago

Hello, We're sorry to hear you are disappointed with your shopping experience. This was due to a technical error regarding the item's listing along with a miscommunication within our team.

Posted 1 year ago

“An excellent choice of good quality products.”

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Posted 3 years ago

“Fabulous products for a great price. Quick delivery and products always never disappoint. Recommend”

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Posted 3 years ago

“Great website to use and items where despatched and delivered within 3 days”

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Posted 3 years ago

“Ordered with ease, 10% discount too. Was let know of delivery times. Will be using Booghe again.”

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Posted 3 years ago

“An easy purchase and good communication.”

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Posted 3 years ago

“Great service from Booghe - good price and fast delivery :) very happy and will definitely use again soon thank you”

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Posted 3 years ago

“Very good service and fast delivery of items will be using again in the future for other gifts.”

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Posted 3 years ago

“Arrived quickly,bought for a Xmas present so can’t comment on the product.”

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Posted 3 years ago

“Product was well priced. Fast delivery. Good packing. Everything you would hope for. Ten out of ten.”

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Posted 3 years ago

“Brilliant service and prices. Will certainly use again”

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Posted 3 years ago

“I would buy from Booghe again…Great service.. Easy to order, the price was right, no delivery charges, order updates and a fast delivery. What more can you ask for. I will definitely order from Booghe again. Thanks guys for a great service.”

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Posted 3 years ago

“Arrived quickly. Exactly as pictured. Was kept updated and informed. Wouldn't hesitate to recommend.”

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Posted 3 years ago

“Great products would recommend”

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Posted 3 years ago

“Came really quickly. Really pleased. Looks great , for grandchildren.”

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Posted 3 years ago

“Lots of choice and using the initial voucher code managed to get 10% off too so helped with the budget”

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Posted 3 years ago

“Very easy website to order from, quick delivery, cheapest I found online.”

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Posted 3 years ago

“Delivered in a short time. Well packaged.”

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Posted 3 years ago

Booghe is rated 4.8 based on 820 reviews