Booghe Reviews

4.8 Rating 818 Reviews
94 %
of reviewers recommend Booghe
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Phone:

0333 344 6474

Email:

contact@booghe.com

Location:

ASR Shopping Limited, Hastingwood Industrial Park, Wood Lane
Erdington, Birmingham
B24 9QR

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I purchased, or at least I attempted to purchase, a box (5 reams) of Xerox 100gsm paper from Booghe through the OnBuy marketplace. I noticed that while the product description clearly stated 100gsm, the image showed a picture of 80gsm paper, so after placing my order I emailed them to confirm what they would be sending me. This is when my troubles started. The following day they cancelled my order and explained this was due to the image being incorrect. I contacted them and explained I didn't care about the image, I simply wanted to purchase the 100gsm paper they had advertised and at the price they advertised it. After a number of interactions, one of which told me I would receive a refund in 2-3 days, I was told the ACTUAL reason the order was cancelled was because the price was wrong (too low), at which point they had changed their product price, increasing it by £15! I challenged them to honour the order at the original price, since that wasn't my problem and was due to their incompetence. After a week, I still hadn't received my refund, so chased them again for it, only to be told, yet again, I would be credited in 2-3 days! At this point I raised a dispute with my credit card company as I assumed they were simply stringing me along. Eventually, I did receive the refund. I can't say if the dispute was the trigger or because someone at Booghe who knew what they were doing, actually did something! I won't be using Booghe again, or the OnBuy marketplace. Their customer support was deceptive and the time taken to return my money, given they cancelled the order, was unacceptable. If this review dissuades even one person from purchasing from Booghe, it will have cost them the £15 they were so determined to save! Maybe you'll have a good experience with them, or maybe they will cancel your order and waste your time, because it suits them!
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Posted 2 months ago
An excellent choice of good quality products.
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Posted 1 year ago
Fabulous products for a great price. Quick delivery and products always never disappoint. Recommend
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Posted 1 year ago
Great website to use and items where despatched and delivered within 3 days
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Posted 1 year ago
Ordered with ease, 10% discount too. Was let know of delivery times. Will be using Booghe again.
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Posted 1 year ago
An easy purchase and good communication.
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Posted 1 year ago
Great service from Booghe - good price and fast delivery :) very happy and will definitely use again soon thank you
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Posted 1 year ago
Very good service and fast delivery of items will be using again in the future for other gifts.
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Posted 1 year ago
Arrived quickly,bought for a Xmas present so can’t comment on the product.
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Posted 1 year ago
Product was well priced. Fast delivery. Good packing. Everything you would hope for. Ten out of ten.
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Posted 1 year ago
Brilliant service and prices. Will certainly use again
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Posted 1 year ago
I would buy from Booghe again…Great service.. Easy to order, the price was right, no delivery charges, order updates and a fast delivery. What more can you ask for. I will definitely order from Booghe again. Thanks guys for a great service.
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Posted 1 year ago
Arrived quickly. Exactly as pictured. Was kept updated and informed. Wouldn't hesitate to recommend.
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Posted 1 year ago
Great products would recommend
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Posted 1 year ago
Came really quickly. Really pleased. Looks great , for grandchildren.
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Posted 1 year ago
Lots of choice and using the initial voucher code managed to get 10% off too so helped with the budget
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Posted 1 year ago
Very easy website to order from, quick delivery, cheapest I found online.
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Posted 1 year ago
Delivered in a short time. Well packaged.
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Posted 1 year ago
The bok was damaged, had tape in corners.
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Posted 1 year ago
Quick and easy no problems at all
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Posted 1 year ago
Booghe is rated 4.8 based on 818 reviews