Very bad customer service from the teams. You don't get healed just left to die even if you are geared (I'm 439ilvl) & doing mechanics. Was very disappointing to basically miss 1/2 the raid dying to standard AoE raid-wide dmg & just occasional AoE heals. I Totally get that the main group is the Priority but I've used other services & you don't get left totally to yourself. If I was under geared & messing up mechanics I'd understand but that was just a boring, unfriendly run. The M+17 was even worse - we wiped on something early on (tank over pulled) & when we released they took a skip saying nothing (they didn't speak to me at all the whole time pretty much & even tho' they spoke English) & when I died trying to get to them & was with-in reach of a res they ignored me & did the whole dungeon without me!! Again if I was a liability I'd get it but I run 15,16,17+ no problems but they just wouldn't stop for a 10seconds so I could join the dungeon?!