Hi,well my only complaint is directed at MYSELF! I moved onto a boat a year ago and have been feeding Swans & Ducks continuously…I’ve been using EBay/Amazon all that time never knowing details on delivery days but other day I panicked as my Swans& Cygnets were due and I was low on food..I was awaiting Amazon order/went to local pet store and got expensive emergency bag.Then came across Brinvale online and thought I’ll trial as it said next day delivery! NEXT DAY IT ARRIVED!!! So now you know why my only complaint was for MYSELF! As I didn’t find Brinvale a year ago when I moved onto boat!! The Swans & Cygnets & ducks Love the food.😍 Thankyou so much;will order from Brinvale again for sure👏🏼