Do not use! This company is a scam and a fraud!!!!! I booked a taxi and in my booking it asks how many people and how many luggage. The website says a saloon can carry 4 people and 4 luggage. We had 3 people and 4 luggages. Over an hour before my booking they emailed me and asked how many bags. I told them and he said the saloon car can only carry 2 luggage’s but since this is your mistake we can’t upgrade you or refund because your driver is already there, which was 50 minutes before my scheduled pickup time. Since he cancelled I booked with Uber which was much better and then he emailed and said the solution was for me to talk to the driver he might accept it. I told him no he already cancelled so I had to book other transportation, he just needed to refund me for being dishonest. He refused. This company is a scam!!!