I recently had an unfortunate experience with Car Chase Heroes . The communication from their team was exceedingly poor. Despite reaching out multiple times, I often found myself waiting for days, if not weeks, to receive any form of reply regarding our booking. This lack of prompt communication significantly impacted our plans. Adding to the frustration, they only notified us days before our scheduled date that the slot we had originally requested was already full. Without considering our availability, they automatically rescheduled us for a later time slot. This was particularly inconvenient as we had personal commitments, which we had previously communicated to them. The biggest letdown was their inflexibility in handling the situation. Despite the oversight being on their end, they offered no option to reschedule free of charge. This lack of customer-centric solutions was disappointing, to say the least. Given these circumstances, I regret to say that I cannot recommend Car Chase Heroes . The overall experience was marred by poor communication and a lack of accommodating customer service. This was not the experience we had hoped for, and it's unfortunate that it did not meet our expectations.