Really 'good' answers to questions. I feel that the lines connected by phone need to be explained further...i.e.that although testing shows that a'help' call has been made, there is no-way a person who has fallen/had a stroke could speak to the operators..100m or 300metres could be too far to call-out.
All answers were given in a patient and understanding manner and return of pendants that were found to be unsuitable was easy due to very prompt action by yourselves. Thank you very much Heather Harris.
3 years ago
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