We recently contacted "Cayrus" for advice on kitchen worktop profile strips. We spoke at length with Sabrina Janik who made enquiries with her team and confirmed that the particular product I wanted is obsolete! Having already discussed that the modern alternatives are not suitable for an old cottage where absolutely nothing is straight, Sabrina made some enquiries with the stock room, and located some old stock hidden away. She and her team gathered together all the product I needed, and found enough finishing elements for the strips. Needless to say I happily made the purchase which arrived within a couple of days. Sabrina made several calls and emails to me, including photos and diagrams to ensure that this was the correct product. She and the team working that day went "over and above" to help me, and I cannot thank them enough for their professionalism and customer service.