I have always previously purchased both Christy bedding, towels and bath mats from stores. Mainly House of Fraser in Manchester and been totally satisfied with the quality of them. Unfortunately I can't say the same for my recent purchase online on your website. There was no problem with ordering and paying process but when the hand and bath towels and bath mats arrived I was very disappointed. The quality was very poor with both the towels and bath mats being very thin. I put them straight back in the bag and returned them for a refund, which hasn't yet been credited back to my debit card. I won't be purchasing again online but will visit a store that sells Christy items so I can check the quality and thickness before I purchase. If the quality is no better then I will look to other brands for towels and bath mats.