Christy Reviews

Name: Christy
Address: 6TH FLOOR, REAR WING, REGENT HOUSE, 34B HEATON LANE, Stockport, Manchester
Rating: 4.72

4.7 Rating 2,478 Reviews

93 %

of reviewers recommend Christy

4.7

Based on 2,478 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Christy 5 star review on 8th September 2024

Pauline Moody

Christy 5 star review on 6th September 2024

Karen Orr

Christy 5 star review on 6th August 2024

Susan McConnell

Susan McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent online service. Ordered a cushion that I’m delighted with … excellent quality and colour as described. Speedy delivery. All in all a 5 star service ⭐️⭐️⭐️⭐️⭐️”

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Posted 7 months ago

“Great product, very good quality, lovely fit, thoroughly recommend”

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Posted 4 months ago

“Still waiting for it to arrive. No update since Tuesday. Evri are not the best at delivering packages. Hopefully it will eventually arrive”

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Posted 4 months ago

Dear Stephanie, We regret to inform you that there have been delivery attempt failures for your order. To resolve this, we will arrange for a replacement to be sent to you via Next Day Delivery (NDD). We also appreciate your feedback regarding the courier service and will take it into consideration for future improvements. Best regards, Customer Service Team Christy

Posted 4 months ago

“Very quick delivery and nice quality”

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Posted 4 months ago

“I purchased Brixton bath and hand towels plus a bath mat. All the items are of exceptional quality. The order arrived next day to my amazement. This is my first order with Christy and definitely won't be my last. Can only highly recommend all aspects”

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Posted 4 months ago

“From order to delivery was 2 days so nice and quick. The towels we ordered are lovely and soft and fluffy.”

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Posted 4 months ago

“Excellent scrumptious quality and value”

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Posted 4 months ago

“Very efficient”

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Posted 4 months ago

“My overall experience with Christy has unfortunately been a very poor one. Although the actual towel itself is nice and the person that I bought it for liked it, the additional personalisation option was a huge let down in my opinion. I bought this towel for my father as a gift as he said he wanted a towel, so after looking around the internet I ended up buying from Christy which I regret. I opted for the personalisation as it was a gift, however they got the personalisation wrong and I would have thought that the prices that are being charged for the towel and even extra for the personalisation, the bare minimum I would receive in return would be what I actually ordered. I would instead recommend buying from M&S as you would get a similar, if not better, quality towel. Whilst they do not offer personalisation, I would rather have no personalisation than incorrect personalisation.”

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Posted 4 months ago

Hi Tauheed, We apologise for this oversight and understand that your experience has not been ideal. We are committed to rectifying the situation and completing the personalisation for you. We are in touch via email and hope to resolve this for you. Warm regards, Customer Service Team Christy

Posted 4 months ago

“The towels arrived promptly but one had pulled threads so I have returned the pair and ordered another pair costing twice the price in the hope of receiving better quality items.”

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Posted 4 months ago

Dear Pamela, We are sorry to hear about your experience. At Christy, ensuring quality is our utmost priority, regardless of the price. Such issues are rare occurrences, and faulty products are replaced promptly. We are available to assist you at info@christy.co.uk. Best regards, Customer Service Team Christy

Posted 4 months ago

“Unfairly leaving a negative review as I still haven't received my goods. Whilst the online purchasing experience was smooth their choice in couriers to use is terrible. And, there are so many good alternatives to use than Evri.”

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Posted 4 months ago

Dear Soi, Thank you for your feedback. Please note that our standard UK delivery typically takes 4 to 5 working days, excluding bank and public holidays. Your order is on its way to you. However, we understand your frustration with the choice of courier and will consider alternatives moving forward. Warm regards, Customer Service Team Christy

Posted 4 months ago

“Excellent service and delivery. Great quality product. Very happy with my purchase.”

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Posted 4 months ago

Hi, Thank you! We're delighted to have exceeded your expectations. Warm regards, Customer Service Team Christy

Posted 4 months ago

“Very good product, helpful staff and fast delivery. What more do you want ?”

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Posted 4 months ago

Hi Michael, A happy customer and a glowing feedback - what more could we ask for? Thank you so much! Best regards, Customer Service Team Christy

Posted 4 months ago

“I ordered the Wimbledon towel & gift box, the box was massive compared to the towel so if I was ordering again I definitely wouldn’t purchase the gift box, but I loved the towel! Lovely quality and size”

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Posted 4 months ago

Hi Sandra, Thank you for the love! Has the Wimbledon Towel become your new favourite? We appreciate your comments about the gift box too and will definitely consider them. Best, Customer Service Team Christy

Posted 4 months ago

“Nice and easy to order and great price,buying when special offers were on.”

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Posted 4 months ago

“Well, I have not got the item so cannot comment on Product but ordering seemed fine. Delivery company 'Evri' seem inflexible. Fully automated they deliver egen the deliver. I need yo leave instructions as yo how to keave parcel but not find a way of doing this. Can only divert to neighbour ir other address. I need to say keave parcel in blue bin.”

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Posted 4 months ago

Hi John, According to the tracking information, your order placed on 15th July was indicated as delivered on 19th July, which aligns with our standard delivery timeframe of 4 to 5 working days. We apologise for any issues or inconvenience you may have experienced with the delivery process through Evri. We will personally reach out to you to discuss your experience further and ensure that your parcel has been received. Best regards, Customer Service Team Christy

Posted 4 months ago

“Luxury quality, and beautifully made. Arrived very quickly, and I'm so happy with the colour 😍”

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Posted 4 months ago

Hi Kas, Thank you! We're thrilled to hear that your purchase has brought you so much joy. We look forward to serving you again soon. Best regards, Customer Service Team Christy

Posted 4 months ago

“First class experience.”

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Posted 4 months ago

Hi Garth, Thank you! We are thrilled to hear that and look forward to serving you again soon. Warm regards, Customer Service Team Christy

Posted 4 months ago

“Excellent on line sales experience”

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Posted 4 months ago

Hi Christopher, Thank you for taking the time to share your experience! We’re delighted to hear that you found our website easy to navigate and that you’re pleased with our service. Best, Customer Service Team Christy

Posted 4 months ago

“After nearly two years of trying to obtain two Prism handtowels in Orangeade, I finally have them! Christy was very helpful in giving me several expected delivery dates (to them), most of which didn't materialise. The towels are now washed and ready for use. Thank you!”

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Posted 4 months ago

Hi Gill, Thank you for your patience. We appreciate your understanding that expected delivery dates can experience delays due to various factors. Now that they’re ready to use, we hope the Prism towels in Orangeade exceed your expectations and are worth the wait. Warm regards, Customer Service Team Christy

Posted 4 months ago

“Lovely soft towels. Great value for money. Service good too. Kept informed about delivery. Will definitely use again.”

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Posted 4 months ago

Dear Maureen, Thank you! We're delighted to hear that our service and delivery met your expectations. We hope to bring you more cosy and refreshing experiences in the future. Best regards, Customer Service Team Christy

Posted 4 months ago

Christy is rated 4.7 based on 2,478 reviews