Christy Reviews

Name: Christy
Address: 6TH FLOOR, REAR WING, REGENT HOUSE, 34B HEATON LANE, Stockport, Manchester
Rating: 4.72

4.7 Rating 2,482 Reviews

93 %

of reviewers recommend Christy

4.7

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07516161097

Email:

Amit.jain@Christy.co.uk

Location:

6TH FLOOR, REAR WING, REGENT HOUSE,
34B HEATON LANE,
Stockport
Manchester
SK4 1BS

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Christy 5 star review on 27th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For a new quality duvet it’s very disappointing ting that there is damage to the cotton cover along with the stitching come away in one section.”

Helpful Report

Posted 4 months ago

“Still waiting for it to arrive. No update since Tuesday. Evri are not the best at delivering packages. Hopefully it will eventually arrive”

Helpful Report

Posted 9 months ago

Dear Stephanie, We regret to inform you that there have been delivery attempt failures for your order. To resolve this, we will arrange for a replacement to be sent to you via Next Day Delivery (NDD). We also appreciate your feedback regarding the courier service and will take it into consideration for future improvements. Best regards, Customer Service Team Christy

Posted 9 months ago

“Unfairly leaving a negative review as I still haven't received my goods. Whilst the online purchasing experience was smooth their choice in couriers to use is terrible. And, there are so many good alternatives to use than Evri.”

Helpful Report

Posted 9 months ago

Dear Soi, Thank you for your feedback. Please note that our standard UK delivery typically takes 4 to 5 working days, excluding bank and public holidays. Your order is on its way to you. However, we understand your frustration with the choice of courier and will consider alternatives moving forward. Warm regards, Customer Service Team Christy

Posted 9 months ago

“I’ve spent over £100 on an order and it didn’t arrive. The courier used by Christy was Evri. Very disappointing that they use the lowest rated courier to deliver items from a reputable company. Whilst Christy has been proactive in their response to my complaint , it’s not easy to have to print and hand sign a denial form before they can action any investigation”

Helpful Report

Posted 10 months ago

Hi Elizabeth, We apologise for any inconvenience caused by the delivery issue. Your feedback is valued, and thank you for your patience during this process. We hope that the matter has been resolved to your satisfaction, and look forward to welcoming you back to Christy. Best regards, Customer Service Team Christy

Posted 9 months ago

“I ordered bath mat and towels of same colour (emerald) from the same range but they are different colours, so they dont match. Very disappointing”

Helpful Report

Posted 11 months ago

Dear Sarah, We have reached out to you via email, and our team is dedicated to resolving the issue to ensure your satisfaction. Regards, Team Christy

Posted 11 months ago

“Colour of robe was a beautiful bright purple online but in reality a dark purple. The crushed grape robe was returned.”

Helpful Report

Posted 1 year ago

“Delivery stated next day when placed before 12 midday. Order placed Saturday before 12, didn't arrive til Tuesday. No communication regarding lack of Sunday deliveries on website. Would have expected order at least by Monday. Needed it sooner due to commitment so emailed to cancel and was told I should wait for the order!”

Helpful Report

Posted 1 year ago

“The towels are lovely and fluffy but unfortunately they are not colourfast meaning they have to be washed separately. Would not buy again.”

Helpful Report

Posted 1 year ago

“The dressing gown is huge compared to size guide. But the towel is fraying and hasn’t been washed yet.”

Helpful Report

Posted 1 year ago

“Sorry but personally for me the pillow is not as advertised. Squashes down to the size of cheap pillows, has no support at all. Very expensive for what it is.”

Helpful Report

Posted 1 year ago

“I ordered 2 bath sheets and 2 hand towels in the colour “mineral” which in the picture online looked grey. When they came they were “mineral blue” as the description on the invoice. The colour wasn’t suitable and I returned them. Having spoken to two people on the phone I asked if I could have an exchange to a grey set so that I could still have the very generous discount I had been offered. I haven’t received the replacement set, therefore I’ve lost the discount offer”

Helpful Report

Posted 1 year ago

“Bought a 6 piece towel set it was over £100 in the sale so I assumed the quality would be good. The parcel arrived with 1 bath sheet missing but showing on the invoice so I had to spend time on their useless chat bot and then as I got no where and none was calling me back? I had to call their CS team. After 15 minutes I spoke to someone who agreed to resent the missing towel. I started using the towels last week and from the moment they came out the washing machine, I found the towels to be hard and they lost all their fluffiness. Disappointing experience. I bought Christy towels as I thought the brand was credible and their products quality but that’s not the experience I’ve had.”

Helpful Report

Posted 1 year ago

“For the price of this robe I expected it to be of much better quality, it foes not dry well”

Helpful Report

Posted 1 year ago

“Quality not as good as I expected. Definitely not worth the money my friend has Christie towels from years ago and they look much better than what I've received.”

Helpful Report

Posted 1 year ago

“I was very disappointed with this product. I would not buy towels from Christy again.”

Helpful Report

Posted 1 year ago

“I must update this review as Christy have been in touch and kindly offered me a gesture of goodwill as I was unaware the label is that of the parent company- this should be common knowledge. Customer services have been fabulous throughout my search for delivery date etc. Delivery took nearly 3 weeks, dressing gown label IS NOT Christy its some other company. NOT THE CORRECT ITEM, LATE AND EXPENSIVE. Customer services were helpful but whats the point when the item is late and not what I paid for?@ Due to being in hospital for several weeks I couldn't be bothered with the stress of returns and refunds, but I will warn anyone else. All is forgiven, Christy remains my favourite.”

Helpful Report

Posted 2 years ago

“Some problems with delivery, but my wife is absolutely delighted with the ( as expected) high quality of the bathrobe!,”

Helpful Report

Posted 2 years ago

“I really love the quality and workmanship of the duvet cover. But I'm deeply disappointed in the pillow slips. I wonder why you sell standard pillow slips along with a super king-size cover? They are obviously too small. Ruins the whole look of what should look beautiful!”

Helpful Report

Posted 2 years ago

“Ordered on the 8th Jan and the towels were delivered on the 21st so quite slow delivery with little communication from Christy in between. Finally got a dispatched and delivered update from them on the 23rd after they arrived. The towels feel nice and fluffy but are not very absorbent which is disappointing”

Helpful Report

Posted 2 years ago

“Tried to order replacement towels in the same colour as we had previously as ours were becoming dated. Unfortunately, the colour didn't look the same in reality compared to the website. Forest green was more of an emerald green. The towels were shorter than previous towels purchased and also had a manufacturing fault. It seems a sign of the times that standards everywhere are falling. It's hard to find good quality anywhere these days.”

Helpful Report

Posted 2 years ago

Christy is rated 4.7 based on 2,482 reviews