I must update this review as Christy have been in touch and kindly offered me a gesture of goodwill as I was unaware the label is that of the parent company- this should be common knowledge. Customer services have been fabulous throughout my search for delivery date etc. Delivery took nearly 3 weeks, dressing gown label IS NOT Christy its some other company. NOT THE CORRECT ITEM, LATE AND EXPENSIVE. Customer services were helpful but whats the point when the item is late and not what I paid for?@ Due to being in hospital for several weeks I couldn't be bothered with the stress of returns and refunds, but I will warn anyone else. All is forgiven, Christy remains my favourite.