I bought a sofa around end of April , By may 20 may we started itching all over the body me and my 11Years old son, We went to the Gp about it we all tough it was allergies as we both have allergies got prescription for the allergies in about 10 day nothing changed . We went back to the Gp and told us there was no allergies but these are bits I started research what what caused and I found out we had bedbugs Now I was surprised because I have never experienced a bedbug I searched how to get it and surprisingly I read about often comes with secondhand furniture I remembered when we got the sofa was smelling really bad , but I said nothing because I could make go away the smell but I never tough that b debug will come along. For the school holiday I had ticket booked I couldn’t no any thing, but when we came back it was even worst I called pest control Spended about £300 they came 3 times The bed rooms are clear, but the living room there is still bugs and it’s where the bug started . I contact Costco customer service I told the problem , the guy who I spoked told me told me they will collect When I callled for the date , the complain manager contacted me b email asking me the evidence I sended all I had and the Gp rapport, after 2weeks Back and forth today he told me they can refund me and to get independent inspectors to confirm They want me to spend more money then I already spended It’s easy way to chuck me I am telling you I have a special needs child who doesn’t understand and scratches until he bleeds So please think twice before you buy furniture from Costco Very bad company very bad customer service and taking advantage of the vulnerable customer .