DO NOT USE THIS COMPANY. Having had some dining chairs delivered, upon unpackaging them we noticed what looked like scratches / lines down the material of the main seat area. Having complained to Cousins, they said ‘it was part of the pattern’! Having gone to the Furniture Ombudsman, they’ve concluded it isn’t a manufacturing fault but marks caused by storage and thus have closed the case and Cousins won’t do anything. I’m left with 3 chairs in excess of £300 with a mark right in the middle of each one. Use a reputable company - this company are a disgrace and the customer service is appalling post sale.