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Hugh Matthews
ORDER NUMBER: 6240 Dear Helpful Person at CRANE, Having emailed you without response, I'm hoping you will respond from this review? Please can someone give me a ring to update me re ORDER reference 6240? On 10th December we received delivery an S1 Stainless Steel pan, having ordered and paid for the set of 4 (S1, S2, S4 & S5 Pans). I received an email that afternoon stating that we have had all 4 pans delivered, which is not the case. A few days prior to that delivery, I had contacted Crane, as we were still awaiting delivery. I was informed that there had been a delay in delivery from abroad, but that all were due to be delivered the following week. I had recieved an email on 8th December I notifying me that our order had been amended - though I do not understand why it indicated an amendment - as it still showed that we were due all 4 pans. Please can we be sent our outstanding S2, S4 and S5 pans asap? Very happy to substantially increase the review star rating.... dependent upon yoyr response to the issue... Sincere thanks, and hoping you, your family, friends and colleagues are and remain safe and well.
3 years ago
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Crane Cookware has a 3.6 average rating from 58 reviews