Roisin Keane
Extremely disappointing service. It couldn't have been more frustrating dealing with late delivery and Currys customer service - Couldn't access a human being who would help resolve undelivered product. Keep being redirected to automated online support which doesn't recognise any of the codes to identify the product that I have been sent by Currys. Still waiting on a delivery. Needed the product for work and bought it online from Currys as the product was listed as 'in stock' and 'Delivered within 7-9 days'. This was not the case. When I went to a Currys store on the high street (which is separate to the online service) the staff found that the product I had ordered online was apparently not in stock and therefore would not be delivered on time. Have tried contacting customer support by phone but keep being redirected to automated messages. The tracking order is not recognised. So unbelievably frustrating, I attempted to make a complaint but this is turning out impossible as this can apparently only be done online - the link to do so is hidden in the terms and conditions - when you click on it you are redirected to a EU commission website for dealing with online disputes - on this website I cannot locate the actual link or page on which to make the complaint. I will most certainly not be using Currys services again.
10 months ago
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Currys PC World IE has a 1.32 average rating from 73 reviews

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