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SW
Ordered Mac book 3rd January. Told it was on way. Had follow up emails confirming. Had email from DPD saying it was on way. Had multiple emails from curry’s looking for feedback and stars on their service. Then 3 weeks later an apology email saying due to all the Brexit mess the order was cancelled and within 24 hours we’d have an email confirming cancellation and refund. Here we are a week later with nothing- no Mac book, no email confirming cancellation, no refund. Emails go unanswered. Phone calls go unanswered or if you get an answer, its rude or they pass the book. I’ve now moved onto the credit card company to request a charge back... that’ll take time to be resolved and who is in a position to pay out more while this is being resolved and we await the refund? And we needed the MacBook when we ordered it a month ago. Abysmal and brutal/nonexistent customer service. NEVER AGAIN!!
4 years ago
Read Currys PC World IE Reviews
Currys PC World IE has a 1.5 average rating from 201 reviews