Worst customer service. I bought a 75 inch Sony TV from Galway Headford branch and asked the sales person to include a kit insurance to cover accidental breakage. The guy first tried to add the cover and then said to me there is currently 'a glitch' in their system so he is not able to add the insurance for now, but he then assured me that their system will be fixed in a couple of days and I can come back any time to buy insurance as I have 45 days to buy cover from the date I bought the TV. However, it has been 5 weeks now and I visited their store 5 times (they can't be contacted via phone) but to absolutely no avail. Nobody in store was interested to properly talk to me, and no one seems to be in charge. I wouldn't have bought the TV with no insurance if I had known the issue can't be fixed in the first place. Very unprofessional and bad experience overall and I strongly would NOT recommend doing business with Currys.
5 months ago
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Currys PC World IE has a 1.32 average rating from 73 reviews

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