I don't know why I don't learn , but I didn't Kettle 3 times the grey colour has peeled off Washing machine arrives with broken pipes, 4 weeks 4 a replacement Ordered another large appliance cancelled order to change delivery address, cancelled by agent, or not as case may be, money taken from account and have to wait To reject delivery from courier , then for courier to return it before I get refund on an order cancelled within minutes of being placed by there own agent. Assured it wasn't dispatched and no money taken ,yet both occurred only knew it wasn't case when courier sent message and when I checked bank e600