Ordered a laptop off currys.ie. Wrong laptop sent out. Phoned currys on day wrong laptop was delivered - they said sorry they could do nothing on the day of delivery to ring back the next day !!! So I rang back the next day and for multiple days after. Eventually a DPD guy arrived at 8.30am one morning with no notice given to me. I returned incorrect laptop to him. I tracked laptop on DPD web page and saw incorrect laptop has been safely delivered back to currys warehouse in dublin. After a few more days with no word from Currys I rang them and they informed me that they had lost the returned laptop !!! I made number calls to currys to try and sort the situation. I escalated issue and was told a manager would ring me back. A week later and no manager rang me. I rang again and said that I was staying on phone until I could speak to a manager. The manager told me that I need to wait for 3 weeks and if they hadn't found the incorrect laptop by then they would refund me my money or send me out the laptop I have paid for. I then escalated issue to manager above that manager. Was told that this manager would ring me back within 48 hours. Guess what no call !!!! Currys have told me conflicting information with regards to my order, ignored my emails, hung up on my calls. Currys must have policy to have the worst customer service possible hoping that people just stop contacting them. Please be warned before you order anything with Currys.