Bought a fridge freezer at Plymouth's branch. Delivery for Saturday. Saturday came. No delivery. We looked into it. One digit of our phone number was inputted wrongly by the staff member at Currys so we didn't get any notifications on our time slot. Nothing through email. Found out they got to our address and took a photo of our front door with an attempted delivery. We were both in the front room during their "attempted delivery". No one knocked. It's quite obvious the drivers didn't want to bother delivering white goods on a Saturday to get home early. They just took a photo of our front door. Might as well work for Hermes if that's their work ethic. We rang customer service. They couldn't deliver at all on the same day even though it was only a couple of hours later when we realised they "attempted". Asked for a delivery refund. Can't be given until the unit is delivered... Asked to speak to a manager or supervisor. They will call you back 24 to 48 hours later... A new delivery slot available 3 days later. We're at work. Ultimately asked for a refund and they can't do that on the phone. So we'll be going back into the store to cancel our order. Absolutely shocking service. Or lack of.