My husband purchased an Apple watch in store for me as a surprise Xmas gift. I opened the box, tried it on and it was too big. Took it back to store to be told there was no exchange or refund as the packaging had been opened! Was then told that I should have tried it on in store…it was a surprise gift!! They then offered £64 for it (£229 paid 2 days before) Absolutely disgusted and now stuck with a watch that doesn’t fit and over £200 out of pocket! Curry’s you should be ashamed of yourselves, absolute theft 😡😡 At the very least you should be telling your staff to make sure the customer knows before they buy, if it was bought online there would have been no problem!! Please explain the difference and make it make sense. Others please be warned, do not get ripped off like we have been 😡😡