Avoid Currys at all costs. I bought a TV from them that developed a common fault. After showing photo and video evidence of the fault, it was confirmed it would be covered under my extended warranty for repair. Their delivery team collected it, I showed them the issue, and I even signed to confirm there was no damage when they took it away. Days later, Currys refused to repair it, suddenly claiming “damage” that was absolutely not there when it left my home. I had clear video and photo proof showing the fault with no damage, but after over two months of going in circles with their painfully slow and unhelpful customer service, they refused to fix or replace the TV. Their team even carried my TV by the screen with no protection — no wonder it came back damaged. Now I’m left with a broken TV entirely thanks to Currys. Shocking service, dishonest practice, and zero accountability. Truly the worst customer service I’ve ever experienced with any company. No reply to emails, no call backs, and constantly being told it’s being dealt with when it’s not. Never again