Every time i buy something from this company i end up regretting it.
My more recent interaction was no different.
I bought a macbook pro off them yesterday and it didn’t give me the option of in store collection, so I had to opt for the delivery (which was €5, a bit of a kick in the teeth considering it was a €1300 spend). Since i need the laptop fairly urgently I tried contacting them in almost every way possible. Firstly I rang the number that comes up in the confirmation number, and every option i licked told me to refer back to the website. I then emailed them explaining the situation, and as expected, no response still (in fairness it has only been a few hours). I then tried calling the sligo store directly at least 5 times and no one picked up either time. Finally I called a number I found on google and called that. After waiting on hold for over 10 minutes a rude man answered the phone who had a sort of scottish/ northern accent. He out of nowhere tried to “transfer” my call and just cut me off. Terrible customer service for such a simple request.
3 years ago
Currys PC World IE has a
1.4
average rating
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136
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