I love this bag, the way it was packaged, and quickly sent. However, I had one unexpected issue after the first use. The adjustable straps only can be shortened to a certain extent, as they loop instead of having loose ends. As someone who is 5'3, the shortest that the strap can go is still too big for me. I wish the straps were designed with enough leeway to be adjustable for someone with a petit figure, so that the bag hung where I would like it to on my back.
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