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Day Owl Reviews

4.8 Rating 725 Reviews
95 %
of reviewers recommend Day Owl
4.8
Based on 725 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Day Owl Reviews
Day Owl 5 star review on 26th September 2023
Messe Geddert
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 24th May 2023
Kathryn O’Connor
Day Owl 5 star review on 23rd March 2022
Emily G.
Day Owl 5 star review on 23rd March 2022
Sameer B.
Day Owl 5 star review on 23rd March 2022
Marie D.
12
Anonymous
Anonymous  // 01/01/2019
I was on the hunt for a new backpack since my old one was too small to fit all of my work gear. I opted for this one since it was sustainably made and I liked the sleek, slim, and modern design. I am SO happy I took the plunge and spent the money! I just got back from a trip and the backpack was able to hold my laptop, my 400+ page novel, my clunky Apple Airpod Max, 2 notebooks, travel snacks, chargers, Hydroflask 40 oz water bottle, pens, and all of my electronic cords. The fabric is also super tough and durable so I'm not worried about things getting damaged anytime soon. I will say however the fabric does show light scratches and will begin to look worn in as it gets used. I love the authentic worn-in look, so I'm a fan! Would highly recommend it to anyone looking for a new backpack made with sustainable materials.
Day Owl 5 star review on 25th July 2023
Helpful Report
Posted 1 year ago
Fast shipping, great products. I've recently purchased 2 of the backpack pros, one in black for my teenager and one in gray for myself. The separate padded zip pocket for laptops is brilliant; I love the waterproof pocket for water bottle/umbrella; my Samsung s22 phone (in a case) fits in the phone pocket, which is didn't expect; the large main space can fit my lunch and all the other things I need in a day (all the craft projects!). All in all a great bag!
Helpful Report
Posted 4 weeks ago
Hi There! Thanks so much for choosing the best way to carry your day:) We truly appreciate it. Your kind words are important to us. Our team always enjoys reading reviews like yours. We love to know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 3 weeks ago
Wow. I am so happy I found Day Owl backpacks and accessories. The products are well designed and high quality. After buying myself a backpack, everyone in my family ended up wanting one, too. I've now purchased 4 backpacks. I bought a set with one of my ordres and chose the crossbody, my daughter loved the crossbody so much that I've now bought a second crossbody for my other daughter. The pouch is perfect for carrying all of the cords for my electronics and I love having them all in one place. I highly recommend these products.
Helpful Report
Posted 1 month ago
Hi There! Thanks so much for your continued support. We truly appreciate you and your kind words! Our team always enjoys reading reviews like yours. We love to know we are making our customers happy. You are a valued customer and we are glad to have you and your daughters in our community. Nina Customer Care
Posted 3 weeks ago
Great products, easy experience to purchase and shipped quickly!
Helpful Report
Posted 1 month ago
Hi Aliya! Thanks so much for choosing the best way to carry your day:) Your support and kind words are important to us. We love to know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 1 month ago
Great customer service from Nina! She responded to my question about sizing really quickly and retroactively applied my new customer 10% discount when I mentioned that I had forgotten to use my code.
Helpful Report
Posted 2 months ago
Hi There! Thanks so much for choosing the best way to carry your day:) We truly appreciate you! Your support and kind words are important to us. Our team always enjoys reading reviews like yours. We love to know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 1 month ago
good customer service
Helpful Report
Posted 2 months ago
Hi There! Thank you so much for your kind words. It was my pleasure to work with you! We are glad to have you in our community. Nina Customer Care
Posted 1 month ago
had my eye on this company for a while and finally had a reason to buy (went back to work!). love the bag, my only beef is that i really wanted to teal color but didn't want to wait until winter 2025!
Helpful Report
Posted 2 months ago
Hi Kate! Thanks so much for choosing the best way to carry your day:) We truly appreciate you! Your support and kind words are important to us. Our team always enjoys reading reviews like yours. We love to know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 2 months ago
Great product and quick shipping.
Helpful Report
Posted 2 months ago
Hi There! Thanks so much for your support and kind words. We are glad to have you in our community. Nina Customer Care
Posted 1 month ago
Website is clean and fun. Showcases the colors well. The comparison tool helped me decide on which pack to purchase.
Helpful Report
Posted 2 months ago
Hi There! Thanks so much for your support and kind words. We truly appreciate you! Our team always enjoys reading reviews like yours. We love to know we are making our customers are happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 2 months ago
Communicative despite the delay for a pre-sale item (took nearly 6 months to receive a pouch). Timely responses and options to recieve order sooner if you wanted but would need to reorder, something I didn't really want to do so stuck out the waiting period. Thanks for being open throughout that process Nina and Ian!
Helpful Report
Posted 2 months ago
Hi Analise! Thanks so much for your patience to stick it out with us. We truly appreciate you! Your support and kind words are important to us. Our team always enjoys reading reviews like yours. We love to know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 2 months ago
Order was received in about a week.
Helpful Report
Posted 2 months ago
I can tell that Day Owl takes its job seriously. I love the Day Pack Mini so much. It's the perfect backpack for my minimalist lifestyle and fits the few essential items I need to carry with me. It's light and aesthetic and seems to be made to last. This is my favorite backpack I've ever owned!
Helpful Report
Posted 2 months ago
Hi There! Thanks so much for taking the time to leave this great review. Your support and kind words are important to us. Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 2 months ago
Great shopping experience. Website is clear and it is easy to compare products.
Helpful Report
Posted 2 months ago
Hi There! Thanks for the great review! Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 2 months ago
Good quality and a truly good bag. All of the pockets are perfectly place. Only wish the straps could go tighter. Otherwise excellent
Helpful Report
Posted 2 months ago
Hi There! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 2 months ago
I immedietely fell in love with my Day Owl! Fits all my needs :)
Helpful Report
Posted 2 months ago
Hi There! Thanks so much for your support. Your words are straight to the point and perfect! Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 2 months ago
Great purchasing experience, a bit pricey but nothing crazy crazy. Shipping was fast enough.
Helpful Report
Posted 2 months ago
Hi There! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 2 months ago
Love the SlimPro. Amazing customer service.
Helpful Report
Posted 2 months ago
So far so good! I like the minimal design and solid construction. Fits my Macbook Pro 16" no problem. I LOVE that it doesn't look too "corporate business" but still clean and put together (got the dark blue color). Roomy but doesn't overpower my petite frame (5'3"). Wish there was a hidden pocket on my backside for a minimal wallet/passport. The side pocket is a bit too narrow and I'd want a more secure location for quick access to important things. But that is me being picky.
Helpful Report
Posted 3 months ago
Hi Sandy! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. It lets us know we are making our customers happy. You are a valued customer and we are glad to have you in our community. Nina Customer Care
Posted 3 months ago
Honestly has been a great experience. The company mission is very admirable and the community that you are trying to create is very heartfelt and welcoming.
Helpful Report
Posted 3 months ago
Hi Donny! Thanks so much for your support and kind words:) Our team always enjoys reading reviews like yours. We are glad to have you in our community! Nina Customer Care
Posted 3 months ago
Great products, fast shipping!
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Posted 3 months ago
Great company I love what you guys stand for!
Helpful Report
Posted 3 months ago
Day Owl is rated 4.8 based on 725 reviews