Absolute joke of a firm, avoid like
the plague.
Zero communication with regards to updates despite numerous requests and phone calls.
I’ve lodged a formal complaint because my case has progressed at an unreasonably slow pace and this hasn’t even been responded to.
If you’d like to be completely ignored, have your buyer’s solicitor ignored, if you’d like a conveyancer who doesn’t look at your case for weeks on end and tells lies saying they’ve completed work when they haven’t or tell you that they will update you and then don’t bother then these are guys for you 👍🏻
They’ll respond to this review and ask me to provide details of my case so they can look into it but that is also lies because I’ve already done this and had no response.
The only option I have now is to escalate our case to the director but to be honest if he’s happy for his firm to operate in the way I’ve described then I don’t really hold out much hope of satisfactory and timely response.
Our last hope is to instruct a new Solicitor to start the process from scratch and beg our buyer to wait for this to be completed otherwise we’ll lose our sale and the purchase of our new home and suffer a financial loss as a result.
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