This company are absolutely abysmal, nearly 6 months we’ve been waiting to exchange/complete and still no closer. It takes ages for them to respond to emails/phone calls, when you do get a response from them it’s under noted and damn right rude. They are not a company you can trust, they are totally incompetent and the service they offer is appalling, absolute cowboys and should not be allowed to continue in business.
It speaks volumes when they have to make up their own 5 star reviews on here. Avoid at all costs if you value your sanity!