In the words of our own, usually very diplomatic, solicitor.
"DC law bring a new kind of awful to the industry." He wasnt kidding! Each person at DC law operates in a silo seemingly unable to understand or assist the entire process. More effort spent deflecting and fielding than actaully getting the works done. If you can avoid..do! if you have to deal with them then expect delays, apply pressure from agents, youre own legal reps and anyone else possible from the start.
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