Really reluctant to give any star , this company are shocking ! My vendors are using this company and have been since sept last year for the sale of their property . My dad is an 80 year old man cash buyer . No mortgage no chain and still this sale has not gone through . My dad signed off his property to his purchaser and now because of the hold up is having to now rent his house back from a very y understanding man who purchased his house , this costing my dad more money ! Some of his possessions are in storage again chargeable as we were continually told different dates. Now this week nearly 9 mths after we started the process we are told they ( laws ) need the sellers identity documents which I believe should have been asked for at the beginning of the transaction !!! As per money laundering regs ! This company is a joke and I will be taking this further and trying to recoup some costs !! If anyone wishes to join me in complying please get in touch !!