9 months to sell 1 house without a chain. Had to chase up the conveyancer at every step. Nothing happened unless I called, and when I called no progress had ever been made because they hadn’t responded to whatever had been sent from the buyer’s solicitor. They’re basically just a call centre running a case management process, but they are so utterly woeful at the job that you would be better off finding a local solicitor who will do what they’re paid for and give you regular updates. Absolutely woeful - AVOID.