What a terrible experience we've had so far. No progression on either our sale or purchase for weeks and weeks now. Can't get hold of our conveyancer or anyone even slightly familiar with our case. Filed an official complaint and still getting nowhere. Escalated by Purple Bricks to the panel. Still getting nowhere. DC Law receptionist emailing the team requesting an urgent call back and looping in the director. Still getting nowhere.
Would seriously recommend Purple Bricks to think twice about associating themselves with DC Law going forwards as we've had nothing but deteriorating mental health due to lack of sleep over worrying our entire chain will collapse. Completely incompetent, frustration doesn't even cover it anymore, it is so beyond that now. We're calling and emailing numerous times a day and getting absolutely nowhere, how we will ever complete at this stage I have no idea.
Do not use DC Law.