My son and partner could have easily lost the sale of their house yesterday,8months this company has been dealing with the sale! Appalling service,luckily the buyer has had his mortgage offer extended, the exchange should have happened 28th November only to be told by DC law that more information was needed,This information should have been gathered at the very start of this process which they have apologised for,not good enough!! It's peoples lifes they are playing with and they don't care the stress and upset they cause,this company is not fit for purpose !!!