Avoid avoid avoid. This company are useless. Our house sale was so stressful it made me ill. They never answer the phone, nor emails nor messages. They delayed our completion so many times. Didn't act on our contract for 9 weeks after it was sent to them. We ended up with our furniture in a van before we even exchanged as we were left with no more options. Exchanged around 12 o'clock and completed after 5 the same day. It was hell. On trust pilot these clowns have got 5 star reviews. All I can imagine is that they wrote theses themselves. Please, if you value your sanity, do not use them