If I could give 0 stars, I would. Absolutely no communication for weeks and our sale is now being held up because eleven days after I sent my answers to enquiries received from our buyer's solicitor, I have today learnt that they have not been sent. No response to numerous emails, nobody answers the phone. I've left messages, but no response. I wish to goodness that I'd read some of the reviews here before commiting the sale of our house to this inactive bunch.