This is a true account in brief of our experience using SC Law Southport. I amazed as to why there are good reviews here?.
Using an online conveyor when moving house I certainly wouldn’t recommend,
1. You are expected to download fairly large legal documents, some of which have to be printed signed and returned preferably by email, ok if you can scan so you can mail them back, I did request they sent documents by post but that only happened once
2. Communication, phone calls rarely returned, same with emails
3. A lost document just before exchange of contacts, using an excuse, we hadn’t sent it, although it reappeared two days later.
4. The final straw our move in day didn’t happen, and had to find a hotel for the night, but our buyers were able to move in to our old house,
we were cash buyers, which begs the question who was sitting on our money
Although I can’t point my finger to DC Law for this lack of customer care my other experience go a long way in doing so.
Use a conveyancer who you can meet face to face
This my personal opinion of this company, and you should make your own decision